Privacy policy
Climate Care (“us”, “we”, or “our”) operates the Climate Care website and digital services (the “Service”).
This Privacy Policy describes how we collect, use, and share information when you interact with our Service, including our website, advertising campaigns, and lead forms. By using our Service, you agree to the terms of this Privacy Policy.
Effective Date: September 3 , 2025
Last Updated: September 3, 2025
Information We Collect
We may collect the following types of information when you use our Service:
- Personal Information: Name, email address, phone number, property type, and other details you provide when filling out forms, requesting a quote, or contacting us.
- Usage Data: Information automatically collected such as IP address, browser type, device type, pages visited, and time spent on our site.
- Cookies & Tracking: We use cookies and similar technologies (e.g., pixels) to improve your experience, analyze traffic, and deliver relevant advertising.
How We Use Information
We may use your information to:
- Provide HVAC and related services you request.
- Respond to inquiries, schedule appointments, and deliver quotes.
- Improve and personalize our website and marketing campaigns.
- Send promotional offers, such as rebates, discounts, or financing options (with your consent where required).
- Perform analytics and measure ad performance.
- Comply with legal obligations.
Sharing of Information
We do not sell your personal information. We may share information in the following situations:
- Service Providers: With trusted vendors who help us operate our Service (e.g., web hosting, analytics, marketing tools).
- Legal Compliance: If required by law, subpoena, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Cookies and Tracking
We use cookies, pixels, and similar technologies for analytics and advertising. These may allow us and our partners (e.g., Google, Meta/Facebook) to deliver targeted ads. You can disable cookies in your browser, but some site features may not work correctly.
Advertising & Remarketing
We may use your information to deliver relevant ads about Climate Care services, including remarketing campaigns. These ads may appear on platforms such as Google, Facebook, and Instagram. You may opt out of personalized ads via the platform’s ad settings.
Data Security
We use commercially reasonable measures to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information as long as needed to provide services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on where you live, you may have rights under privacy laws (e.g., CCPA, GDPR):
- Access and receive a copy of your personal information.
- Request correction or deletion.
- Opt out of marketing communications.
- Opt out of sale/sharing of personal data (where applicable).
Children’s Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a minor, we will delete it promptly.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us.